Technical Support

Cobalt Digital is proud to stand behind our products with world-class support and service.

Should you have any questions about your Cobalt product, please feel free to contact us by phone (toll free 800-669-1691 or +1-217-344-1243), or email any questions directly to our technical support team ( for prompt assistance.

For product manuals, quick reference guides, and technical resources, visit our documents page. For the latest firmware updates for your Cobalt product, visit our firmware page.

Five year warranty

Our emphasis on product reliability is backed with the security of a five year warranty (.pdf). Our warranty for products that we manufacture is to be free of defects in materials and workmanship for five years from the date of purchase (with an exception on Dolby® modules and 4000, 5000, 6000, and 8000 series power supplies, which carry a one year warranty).

Factory Service Center

Cobalt Digital Inc.
2506 Galen Drive
Champaign, IL  61821
Toll-free: 800-669-1691 US Only
Voice: +1-217-344-1243
Fax: +1-217-344-1245